—CRM & CUSTOMER REQUEST MANAGEMENT

Customer request management software, CRM

Web form on your site, emails, phone calls, references – centralize all your requests in the platform.


From this moment on, your customer records become dynamic and you eliminate double entry.


Nothing is lost, nothing is recovered.

ANATOMY OF A REQUEST

A simple guide, but one that allows you to get started quickly

A standardized form per request, comprehensive enough to prepare the submission, simple enough to be completed in 30 seconds over the phone.


Need to visit the client's location? Assign an assessment directly in the request.

On-site assessment planning

Need photos? Measurements taken? Add the request to your calendar!

Specific job address

The work address is required if the billing is to the corporate office.

Details & Internal Notes

Capture the information you want to keep internal, or disclose to the client.

Photos & attachments

From your mobile device, take photos or add documents

CYCLE OF A SUBMISSION

3 steps, no requests missed

From the first ring until the conversion to a job or submission, you keep track of who did what, when, and why.

New request

INFORMATION GATHERING

Enter your request according to the origin and add details or an evaluation.

Assessment

ON SITE

For requests that require a pre-assessment: a technician will visit, take photos, and compile the file.

Convert

SUBMISSION OR JOB

With one click, the request becomes a submission or a scheduled job. All the information follows.

ONE-CLICK CONVERSION

Demand becomes what it needs to be

Are there major projects requiring a tender? Does a service call need to be made? Has a diagnostic been completed on-site?


The demand becomes what you want, depending on the scenario.

Conversion to submission

Becomes a bid for work

Renovations, large-scale projects.

Job Conversion

Schedule for a service call

Unblocking, maintenance, etc.

Conversion to invoice

Problem resolved on-site during the evaluation

Shipping costs, part and time

No data re-entry required. Details are saved to you throughout the entire process.

Discover the other steps

See all features →

02

Submission

The natural continuation of a qualified application; the submission

See the module →

03

Jobs

If the request requires a very specific job that does not require a quote.

See the module →

04

Invoices

Bill your travel and diagnostic time directly with the request.

See the module →

—FREE TRIAL, NO CARD REQUIRED

Ready to plan more while working less?

14 days to test it on your real jobs. Our onboarding team prepares your models, imports your clients and trains you, all in French.

Onboarding de base inclus

The first hour is included (it will be a lot).

Assisted migration

Import from QuickBooks, Sage, Excel

Support in French

Phone, email, SMS, we're here.

Sans engagement

Cancel at any time & export your data