—RAMONEURS
Software for chimney sweeps that optimizes the season
Designed with suggestions from our APC-certified chimney sweeps. The chimney sweeping season only lasts a few months each year; Sercom ensures your time is optimized during the peak season.
Reduced administration time = more time in the field.
A USUAL DAY IN THE LIFE OF CHIMNEY SWEEPS AT SERCOM
Efficient operations from day planning to invoicing
Five typical moments or scenarios from a day in your life as a chimney sweep
Route of the day
NO MORE TEXT MESSAGES
Your employees check the day's schedule; there's no need to communicate anything. Answer technical questions, not administrative ones.
Appointment booking
EMAILS & CALLS
You follow up to schedule future appointments and plan for the coming days, or even weeks. A simplified and flexible dispatch system.
Visits completed
SIMPLIFIED TIMESHEETS
Your employees go through the first jobs, the notes are in the file and the invoices are done.
Nothing to do.
Customer visits
SUBMIT WHENEVER YOU WANT
You visit a prospect, take photos, measurements, etc. The quote can be done on site, in your truck or on your sofa.
End of the day
EVERYTHING IS FULL
Your invoices have already been sent, and the work orders have been signed. Everyone is back home, and all the information is in Sercom.
The day ends at 5pm
EVERYTHING IS ORGANIZED AND UP TO INDUSTRY STANDARDS
Your documents will be compliant with standards and understandable for your clients.
Submissions, work orders, invoices, everything is in compliance with consumer law.
Then customize them according to your own policies!
Header with your logo, and according to the standards
Your contact details, your RBQ number
Billing address vs. work address
Separate the addresses so your customers understand clearly.
Items with details, including your products and services
Be creative, there are no limits to your writing talents!
Taxes calculated automatically
With our tax numbers, to be compliant
Terms & Conditions
Add your default terms or customize them
—FLEXIBLE OPERATIONS FOR CHIMNEY SWEEPS
Treat your chimney sweeping differently from your fireplace installations
A service call for maintenance or repair can be quickly scheduled for efficient processing, with no need to go through the submission process.
However, installing a fireplace often requires an on-site visit, photos, a quote, and planning.
Maintenance & Repair Service
Incoming call, email or SMS
A request for service calls (inspection, chimney sweeping, etc.). Discussion of details, prices and availability.
Dispatch in less than 2 minutes
Appointment scheduling, confirmation to your team, automated client reminders. Details already assigned to the work order.
Billing on site, or at the end of the day
Your notes are already in the file, converted into an invoice in 1 click, sent to the client in 2 clicks. Let's move on.
Installation of fireplaces
First assessment appointment
A request to install a stove/fireplace is made; you schedule an appointment for measurements and photos if necessary.
Submit in 5 minutes
Your details and photos will be included in the submission. Send to the client for approval in 2 clicks.
Deposit taking & planning
You schedule the installation according to your availability, with automated customer reminders. Installation details are included on the work order.
Billing & Payments
Invoice and track payments according to project progress.
—ACCOUNTING INTEGRATIONS
Optimal accounting
Whether your accountant is "old school" or uses accounting software, he will be pleased with your organization and will cost you less in time.
We can integrate with Quickbooks and Sage Cloud to avoid double entry!
—FREE TRIAL, NO CARD REQUIRED
Ready to plan more while working less?
14 days to test it on your real jobs. Our onboarding team prepares your models, imports your clients and trains you, all in French.
Onboarding de base inclus
The first hour is included (it will be a lot).
Assisted migration
Import from QuickBooks, Sage, Excel
Support in French
Phone, email, SMS, we're here.
Sans engagement
Cancel at any time & export your data